TERMS & CONDITIONS
Refund Policy, License & Usage Rights, Delivery Policy, Privacy Policy, & Terms of Service
ABOUT PRODUCTS & SERVICES
Copyright © 2025 Silkstone LLC
All links, tools, downloadable files, and services provided by Silkstone LLC are the intellectual property of Silkstone LLC and are intended for personal use only. The resale, distribution, or sharing of Silkstone assets, property, or services is strictly prohibited.
This applies to both digital products and any consulting, customization, or support services provided by Silkstone LLC.
Compatibility
Digital products are only compatible with the specific programs listed for each product (e.g., Google Sheets, Microsoft Excel, Microsoft Word, Canva, etc.).
Transferring a product to an unsupported platform may result in formatting issues or functionality loss. If you need an expanded or modified version for a different platform, please contact us for availability.
Digital Downloads
Digital Download products are available as an instant digital download only; no physical product will be shipped.
Services & Customizations
Any modifications, adjustments, or services provided to support your purchase remain subject to these Terms & Conditions. Custom work does not transfer ownership or resale rights of the original product or any derivative works.
Liability Disclaimer
Silkstone LLC provides digital products and services for informational and organizational purposes only. We do not guarantee specific business outcomes, and we are not liable for how the results, data, or interpretations derived from our products are used in your business.
By purchasing and using our products, you acknowledge that any decisions made, actions taken, or results achieved based on our templates, tools, or recommendations are your sole responsibility.
REFUND & EXCHANGE POLICY
Because every beauty business is unique, we are committed to ensuring that your digital purchase meets the specific needs of your business.
If any adjustments or modifications are needed, we are happy to work with you to update your file accordingly.
Refunds on digital products will only be issued if we are unable to modify the item to align with your business needs.
Please don’t hesitate to reach out with any questions or concerns—we’re here to support!
LICENSE & USAGE RIGHTS
By purchasing our digital products or services, you agree to the following terms:
Personal Use Only
You may use this product for your own business operations but may not resell, redistribute, or share it.
No Commercial Distribution
This product may not be used for resale, reproduction, or commercial redistribution in any form. Unauthorized sharing, reproduction, or resale of this product may result in legal action.
Modifications
You may customize this file for your personal business needs, but ownership of the original file and its design remains with Silkstone LLC. Unauthorized sharing, reproduction, or resale of this product may result in legal action.
DELIVERY POLICY
No Physical Products Will Be Shipped
Products are delivered as an instant digital download. No Physical Products will be shipped.
Once your payment is processed, you will be able to instantly download your product and will also receive an email with a download link.
If you do not receive your file, please check your spam folder or contact us for assistance.
If you experience any issues accessing your download, we are happy to help troubleshoot.
PRIVACY POLICY
We value your privacy and are committed to protecting your personal information.
Any information collected during your purchase (such as your name and email) will never be shared or sold.
We only use your contact details to provide customer support, send updates related to your purchase, or offer relevant business resources.
Our website and digital store are secured using industry-standard encryption to protect your data.
For any privacy-related concerns, please contact us.
TERMS OF SERVICE
By purchasing and downloading this product, you agree to abide by these Terms & Conditions:
Intellectual Property
All content, including spreadsheets, templates, and resources, is owned by Silkstone LLC and protected under copyright law.
Limitation of Liability
Products are provided "as is" without any guarantees. We are not responsible for any losses or damages resulting from their use.
Changes to Terms
We reserve the right to update these terms as needed. Any changes will be reflected on our website.